Before placing an order with Wargames Direct you should please note that we do not hold a large amount of stock in our warehouse and do NOT operate a live stock system.

Items that are shown as in stock are those we can sell as a retailer for those manufacturers - It does not mean we have it in our warehouse ready to ship. It is better to assume we do not have an item in stock when ordering from us.

If you urgently require an item we suggest you contact us by email or telephone to establish the current stock situation for that item - we can often place additional orders with our distributors to obtain stock more quickly than the usual once weekly order allows.

We use this system as it enables us to keep our costs down and our discounts high. We usually order from our suppliers on Tuesdays so that we can dispatch orders to customers on Thursday or Friday of the same week. This means that most orders will take a maximum of 10 days to fulfill (longer for overseas orders). If you order an item and we are unable to fulfill that order within 28 days we will contact you to arrange either a part refund or a store credit.

We work hard with our suppliers try and ensure we only advertise items that they have in stock, however there may be periods when items are temporarily unavailable.